What Bank Does Direct Express Use?

What bank issues Direct Express cards?  Click the link here to learn more about the potentially FREE benefits that the government may provide people who are disabled or retired on a fixed income! Direct Express cards are issued by Comerica Bank. Comerica is the largest commercial bank in the United States and one of the…
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How Direct Express Cash Advance Works

What is a cash advance?  Click the link here to learn more about the potentially FREE benefits that the government may provide people who are disabled or retired on a fixed income! A cash advance allows you to withdraw cash from an ATM or over the counter at a bank after you have reached your…
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What to Do When There Are No Pending Deposits on My Direct Express Card?

What is a pending deposit?  A pending deposit is the money that has been deposited on your Direct Express card, but that you are not yet authorized to use.  A pending deposit is still processing. The bank is verifying the funds and they will be available to you soon. You can usually check your Direct…
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Direct Express PayPerks Program

What is the Direct Express PayPerks program? PayPerks is the Direct Express MasterCard education and rewards program. PayPerks is a privately held company with headquarters in New York City.  PayPerks was launched by the Direct Express card issuer Comerica Bank, MasterCard, and the U.S. Treasury Department in 2010.  The purpose of the program was to…
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How To Fix a Direct Express Card Not Working

At some point, you may experience that your Direct Express card stops working. Here are the main reasons why this happens and how to easily fix the problem. You haven’t activated your Direct Express card  You must activate your Direct Express card before you start using it, otherwise, your payments and withdrawals will be declined. …
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Direct Express Investigation

Although the Direct Express card is advertised as an easy, convenient, and secure way to get your federal benefits, the company has seen a growing number of fraud cases in the last couple of years. The company has received plenty of scrutiny and many customers believe that the cards are not safe to use. Click…
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Direct Express Card Mobile App

What is the Direct Express card mobile app?  The Direct Express mobile app is a convenient and secure way to manage your money from your smartphone. Over eighty percent of Direct Express customers regularly check their account balance on their mobile app. The app has excellent ratings on the App Store and Google Play Store.…
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How to Speak to a Live Person At Direct Express

Getting hold of a live person at Direct Express customer service can be challenging. In fact, this is one of the main causes of dissatisfaction among Direct Express customers. Many cardholders complain about having to wait for hours if not days to get in touch with a customer service representative, often only to be put…
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Can I Overdraft My Direct Express Card?

How does an overdraft work?  An overdraft occurs when you pay a transaction even though you don’t have enough funds in your account to make the payment. The money is automatically borrowed from the bank who covers the payments that would otherwise be rejected. Overdraft is a type of loan that often comes with significant…
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Direct Express Routing Number

What is a routing number?  Every bank transaction requires two pieces of information to identify the customers: an account number and a routing number.  Click the link here to learn more about the potentially FREE benefits that the government may provide people who are disabled or retired on a fixed income! A routing number is…
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