Direct Express Card Mobile App

What is the Direct Express card mobile app?  The Direct Express mobile app is a convenient and secure way to manage your money from your smartphone. Over eighty percent of Direct Express customers regularly check their account balance on their mobile app. The app has excellent ratings on the App Store and Google Play Store.…
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How to Speak to a Live Person At Direct Express

Getting hold of a live person at Direct Express customer service can be challenging. In fact, this is one of the main causes of dissatisfaction among Direct Express customers. Many cardholders complain about having to wait for hours if not days to get in touch with a customer service representative, often only to be put…
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Can I Overdraft My Direct Express Card?

How does an overdraft work?  An overdraft occurs when you pay a transaction even though you don’t have enough funds in your account to make the payment. The money is automatically borrowed from the bank who covers the payments that would otherwise be rejected. Overdraft is a type of loan that often comes with significant…
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Direct Express Routing Number

What is a routing number?  Every bank transaction requires two pieces of information to identify the customers: an account number and a routing number.  A routing number is a nine-digit code that identifies the financial institution where you opened your account. While an account number is personal and unique to each account holder, the routing…
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Terms & Conditions

PRIVACY NOTICE Last updated July 11, 2020 Thank you for choosing to be part of our community at Final Expense Agent Mentor LLC, doing business as DirectExpressSupport.com (“DirectExpressSupport.com”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy…
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Privacy Policy

PRIVACY NOTICE Last updated July 11, 2020 Thank you for choosing to be part of our community at Final Expense Agent Mentor LLC, doing business as DirectExpressSupport.com (“DirectExpressSupport.com”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy…
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Payday Loans For SSI, Disability, Direct Express: Everything You Need To Know

What is a payday loan? For people with low or no income, the financial assistance they are receiving from the government is often not enough, especially when it comes to covering unexpected expenses.   Payday loans are small loans that can solve short-term financial problems.  Social Security disability benefits qualify as a steady source of income,…
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Direct Express Reviews

Why get a Direct Express card? The Direct Express Debit MasterCard is an electronic payment option for receiving federal benefits even if you don’t have a credit union or bank account. Using the Direct Express card is simple and safe. Money is automatically deposited to your Direct Express card account on payment day each month.…
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How To Fix The Most Common Direct Express Problems

How to contact the Direct Express dispute resolution department If you would like to contest suspicious or unauthorized charges on your Direct Express MasterCard debit card, you need to call the Direct Express dispute resolutions department.  The dispute resolution department can only be contacted through Direct Express customer service at one of the toll-free numbers…
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Direct Express Cardless Benefit Access (Direct Express Emergency Cash)

What is Direct Express Cardless Benefit Access? Direct Express Cardless Benefit Access (formerly known as Direct Express Emergency Cash) is a service that allows customers to withdraw funds if they lose their Direct Express MasterCard debit card.  The cardless benefit access is an optional service and includes a fee. The fee for Direct Express cardless…
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