What is Direct Express’s email address?

Direct Express doesn’t provide an email address for customers. The only way you can contact them is by phone.

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If you have any questions about your Direct Express card, you can call customer service toll-free at one of the following numbers:

Customer service: (888) 741-1115

Hearing-impaired: (866) 569-0447

From outside the United States: 1 (765) 778-6290 (collect). 

If you already have a Direct Express card, you can call the Direct Express card toll-free customer service department number indicated on the back of your card.